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Guest Relations Officer

Riyadh Bright Hospitality · Riyadh

Plus
HospitalityFull-timeHybrid2 applicants

Riyadh, SA

About the role

Own the guest experience end-to-end: welcome, resolve issues on the spot, and follow up after checkout. You will work closely with housekeeping and F&B leads.

What you'll do
Welcome guests and own their experience end-to-end
Resolve issues on the spot and follow up after checkout
Coordinate closely with housekeeping and F&B leads
Collect guest feedback and act on it